Retail Subtype NSW Style Runner Subtype VIC Alice McCall Tree of Life Kase Storage Escada Chadstone Shopping Centre Alannah Hill NSW Perri Cutten Westfield Styling Suite Green with Envy Alannah Hill VIC Westfield VIC HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

Education St Michaels St Leonards University of Melbourne St Michaels St Michaels St Ritas University of Adelaide RMIT Geelong Library University of Melbourne University of Melbourne University of Melbourne Monash Chancellery Lady of the Immaculate Conception St Andrews University of Melbourne Caulfield Gramma Caulfield Grammar HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

Marine, Aviation & Transport Melbourne Jet Base Melbourne Jet Base Austal Hull Austal Ships Mackay Airport Melbourne Airport HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

Multi-Residential Australia 108 Coming Soon Clarendon Capitol Grand Balencia Apartments Millswyn St James Apartments Opera Prima Tower Stillwater Hotel United Places Bourke Blue Edge Toorak Apartments Swanston Square Beaconsfield HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

MARKINGS Rugs. BACK Complete Rug Design Design Sample Construction Hand Knotted Made From 100% Bamboo Silk Colour - Dusty / Grey​ Various Sizes Available 2.5m x 4.5m​ 2.5m x 4.5m​ 2.5m x 4.5m​ Various Materials Available Contact us to find out more. About We collaborate with the most reputable creative Designers, Interior Decorators and Architects to imbue spaces with life, vibrance and mood. Our consultants are some of the industry’s finest, offering expert guidance on production, technical information, design, colour and installation. Features Infinite Colours Hand Tufted Hand knotted Enquire Now Various Sizes Quality. Curating Environments Our Process Extensive experience and exclusive international connections allow our creative team to precisely translate briefs into the finest bespoke flooring, including the ability to customise organic and uniquely shaped rugs for exceptional points of difference. A Lasting Impression. We curate, craft and collaborate with our clients and suppliers, creating profoundly affective spaces that leave a lasting impression. Enquire Now

Commercial Carpet Hand Tufted & Hand Loom Tufted Broadloom Woven Broadloom Carpet Tiles Outdoor Axminster Hand Tufted & Hand Loom CC - Handtufted Handloom CC - Tufted Broadloom Tufted Broadloom CC - Woven Broadloom Woven Broadloom CC - Carpet Tiles Carpet Tiles Axminster CC - Outdoor Outdoor Join our Newsletter Thanks for submitting! Subscribe Get in Touch DISCLAIMER PRIVACY POLICY CLEANING & MAINTENENCE by Malka Studios.

TERMS & CONDITIONS Downloadable pdf Head Office Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

EGE CARPETS CLEANING & MAINTENANCE CLEANING & MAINTENANCE Correct and regular maintenance is necessary to extend the lifetime of your new ege carpet, maintain its appearance and ensure a healthy indoor climate. We strongly recommend that the carpet's ongoing maintenance and cleaning are undertaken by a professional service partner that uses maintenance equipment and methods which are tested and approved by the Carpet and Rug Institute with a "Seal of Approval". Defective or incorrect maintenance and cleaning can lead to a number of problems, such as: Poor cleaning quality– discolouration – long drying times– odour – rapid soiling – chemical residue in the carpet – poor indoor climate – delamination of the carpet's backing – bulges – shrinkage, etc. DAILY CLEANING - REGULAR VACUUMING Day-to-day cleaning - vacuuming Vacuuming is one of the most important elements of an effective and economic maintenance programme. Daily vacuuming can remove more than 80% of all dry soiling from the carpet. Carpet vacuuming should be planned according to the amount of soiling that may potentially accumulate in the area in question. Day-to-day maintenance - stain removal Spillage stains can be removed if immediate action is taken. As soon as the spillage takes place, the spilled liquid should be mopped up with a white cloth. Keep doing this until all of the spilled liquid has been completely absorbed. We recommend professional cleaning agents to clean stains. If other cleaning agents are used, the instructions provided should be followed, and the necessary precautions taken. Light suction machines may be used when more effective treatment is needed. These machines can be used to rinse off and suck up spillages. It is important to follow the manufacturer's guidelines in order to comply with current guarantees. DAILY MAINTENANCE - STAIN REMOVAL Spillage stains can be removed if immediate action is taken. As soon as the spillage takes place, the spilled liquid should be mopped up with a white cloth. Keep doing this until all of the spilled liquid has been completely absorbed. We recommend professional cleaning agents to clean stains. If other cleaning agents are used, the instructions provided should be followed, and the necessary precautions taken. Light suction machines may be used when more effective treatment is needed. These machines can be used to rinse off and suck up spillages. It is important to follow the manufacturer's guidelines in order to comply with current guarantees. STAIN GUIDE - FIRST AID 1. REMOVE ANY LOOSE DIRT If the stains are new, first remove any loose particles and then wipe up spills with a dry, white cloth or non-dyed absorbent paper. It is important not to rub the stain. Instead, the stain should be blotted off. Dried or concentrated stains should be treated with a brush and a vacuum cleaner. 2. DISSOLVE IN LUKEWARM WATER The next step is to apply lukewarm water (without soap, washing powder, liquid detergent or any similar agents). Dab the area gently with a damp cloth and then absorb as much of the liquid as possible by blotting with a dry, white cloth. Then drizzle potato starch on the stain and leave to dry for 24 hours before vacuuming. 3. CARPET STAIN REMOVER If the stain cannot be dissolved in water, your next step is to try a universal stain-removing agent. See the instructions for use on the product's packaging for further guidelines. ​ 4. SPECIAL AGENTS If none of the preceding three "first-aid" steps works, the stain must be treated using a special stain-removing agent. In general, the use and dosage instructions must be followed closely, and treatment should not take place on moist areas. Instead, the area should be left to dry before the special agent is applied to the stain. If the treatment leaves a mark, this may indicate that the carpet is generally soiled and needs to be cleaned. If the stain re-appears after treatment, this is usually because there is still some stain-removing agent or stain residue left in the carpet. In this case, the area should be treated again according to the guidelines described in step 3. The first time a new cleaning agent or stain remover is used on the carpet, you should check whether the agent may damage the carpet. Damage may occur as a result of colour bleed, discolouration, bleaching or dissolution. It is therefore recommended to test both cleaning agent and stain remover on an area the size of a postage stamp. This might be in a corner, under a radiator or in a similar area. The test should be made according to the prescribed dosages and action times. ​ IMPORTANT Always work from the edge of the stain towards the centre. To prevent the cleaned area from quickly becoming soiled again after treatment, it is important to rinse off and blot up the remaining stain-removing agent. To remove stains from larger areas, an extraction machine should be used. The faster you take action to remove a stain, the greater the chances of successfully removing the stain. Note that certain types of stains are very difficult to remove, and that such stains will often be more visible on a light, plain-coloured carpet than on a similar darker, patterned carpet. AFTER CLEANING After cleaning, check the carpet for stains and remaining soiling that cleaning did not remove. If there are stains or remaining soiling, this must be treated. After cleaning it is recommended not to walk on the carpet until it is completely dry. The carpet should also be dry before moving furniture back because chair legs, etc. may leave marks on the wet carpet. Remember to register the cleaning performed, at the back of this Service and Maintenance Guide. *For further information please refer to the downloadable PDF at the bottom of the page. Downloadable pdf HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

ITC CLEANING & MAINTENANCE FAUX SILK & NYLON CARPETS VACUUMING To maintain the appearance of your carpet, it is recommended to vacuum regularly. As every household is different, the frequency of vacuuming should be based on how many people live in your home. For example, for four people living in the house = vacuuming a minimum of four times per week, especially in high traffic areas, using a good quality upright vacuum cleaner with a rotating brush is recommended. Fibre shedding is a normal characteristic of new carpets, which reduces after time. Vacuuming regularly and thoroughly will prevent soil and dirt from becoming embedded in the fibres. It will also help prevent premature wear. PERIODIC CLEANING Over a period, even with rigorous and regular vacuuming, your carpet may well have an accumulation of debris, deep in the pile that requires a thorough clean. We would always recommend the services of a professional cleaning company to undertake the shampooing or steam cleaning work for you. PLEASE BE AWARE OF Whilst our nylon carpets are thoroughly tested, site conditions must prevail on any installation. Different on-site conditions such as areas where there is a risk of food and beverages being spilt must be taken into consideration. Hot beverages such as tea, coffee, soup and chocolate will cause staining which will be more prominent on light plain colours. It is still important, as with other fibres, to ensure stains, however, caused, are dealt with as quickly as possible and the carpet is vacuumed regularly. POLYESTER CARPETS VACUUMING To maintain the appearance of your carpet, it is recommended to vacuum regularly. As every household is different, the frequency of vacuuming should be based on how many people live in your home. For example, for four people living in the house = vacuuming a minimum of four times per week, especially in high traffic areas, using a good quality upright vacuum cleaner with a rotating brush is recommended. Fibre shedding is a normal characteristic of new carpets, which reduces after time. Vacuuming regularly and thoroughly will prevent soil and dirt from becoming embedded in the fibres. It will also help prevent premature wear. AVOID DIRECT SUNLIGHT Although Polyester is a natural fade resistant fibre, exposure to strong sunlight will eventually cause fading. MOVE FURNITURE AROUND Use gliders or cups underneath the furniture to move a few directions to prevent permanent indentations from forming. CLEANING Clean any spillages and stains immediately Test any proprietary cleaning product in an inconspicuous spot before using on a large area. All carpet cleaning solutions have instructions. Please follow their instructions carefully. Alternatively, a simple method using 1 x cup of white vinegar mixed thoroughly with 1 x cup of cool water can be used. i) Spray the vinegar/water mix onto the stain. ii) Sprinkle baking soda on the spot and allow to settle. iii) With a clean cloth, blot the spot. iv) Vacuum and allow to dry. ​ *For further information please refer to the downloadable PDF at the bottom of the page. Downloadable pdf HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

Aged Care The Grace AVEO Carindale Medibank Private The Mayflower Karingal Aged Care HEAD OFFICE ​ Level 5/313 Flinders Lane Melbourne VIC 3000 T 03 9428 6223 E sales@rc-d.com.au CONTACT US CLEANING & MAINTENENCE DISCLAIMER PRIVACY POLICY SUBSCRIBE

TIPSHEAR RUGS Hand Loomed Available Stock Available Materials - 100% Viscose Blend - 100% Nylon - 100% Wool ​ - 1.83m x 2.75m (Auburn) - 1.83m x 2.75m (Charcoal) - 2.4m x 3m (Merlot) - 2.4m x 3m (Charcoal) - 2.4m x 3m (Forest Green) Also available as a custom rug in your chosen colours and size. ​ - 2.4m x 3.8m (Granite) - 2.5m x 3.5m (Merlot) - 2.5 m x 3.5m (Greystone) - 3m x 4m (Merlot) - 3 m x 4m (Night) - 3 m x 4m (Charcoal) - 3m x 4m (Greystone) - 3 m x 4m (Forest Green) BACK Gallery Images Full Colour Range